FAQ2023-04-20T19:06:58+00:00

Frequently asked questions

If you have not found the answer to your question on the website, take a look at the list below and you may well find the answer to your question.

Should you require any other information, please do not hesitate to contact us through our contact page.

Can I also purchase your products as an individual?2018-05-19T13:58:13+00:00

Yes, you can purchase our products as an individual. To do so, please contact us directly and we will search for the sales point closest to you.

Contact
How can I get more information about the various products, prices and promotions etc.?2018-05-19T13:58:13+00:00

Our representatives are ready to provide you with more information. You can find the contact details here.

Contact
As a hospitality venue, can we place an order directly?2018-05-19T13:58:14+00:00

You can place an order with us directly for the desired products. These will be delivered in mutual agreement with your trusted coffee roaster or wholesaler.

As a hospitality venue, where can we order your biscuits?2018-05-19T13:58:21+00:00

You can order them through your trusted coffee roaster or wholesaler. If this is not possible, please contact us and together we will find a solution.

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Can I collect the ordered products myself?2018-05-19T13:58:21+00:00

Yes, if you want to, you can collect your products in person at an agreed time.

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It is possible to have the products delivered outside Belgium?2018-05-19T13:58:22+00:00

Yes, we can also deliver the products in other countries.

Can I get biscuits in my private label foil?2018-05-19T13:58:22+00:00

It is possible to work with your personalised packaging. We offer a full service, during which we will support you through the design of the foil, selecting the biscuits, developing concepts and so much more!

How do I stay up-to-date with the latest new products and promotions?2018-05-19T13:58:22+00:00

We use our online newsletter and Facebook page to update you every month on all current promotions and new products.

Where can I retrieve the image material of the product I have purchased?2018-05-19T13:58:23+00:00

You can download the desired image in the product overview. You can also download our monthly free promotions.

Promo folder
As a coffee roaster /wholesaler, how do I place an order?2018-05-19T13:58:23+00:00

You can send your order to your trusted representative or send it directly to our customer service.

Contact
How do I get more information about the various products, prices, promotions, terms and conditions and delivery times etc.?2018-05-19T13:58:24+00:00

You can view the various products and promotions on our website. You can always request more detailed information from our representatives.

Go to our contact page

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